Shipping & Delivery Policy
Last updated: 31 August 2026
BrandMorphAI sells digital products and services only — AI image‑generation credits and software subscriptions. There is no physical shipment of any goods.
1. How delivery works
- Image‑generation credits are added to your BrandMorphAI account after your payment is successfully confirmed by the payment gateway.
- Subscriptions (e.g. AI Tryout Mirror, Display & Beamer) are activated on your account for the applicable billing period once payment is confirmed.
- Your GST invoice / payment receipt is emailed to the email address provided at checkout.
2. Delivery timeline
Digital delivery / activation is typically completed within a few hours of a successful payment, and in most cases much sooner. If your credits or access are not reflected within 24 hours of a confirmed payment, please contact us and we will resolve it promptly.
3. Delivery confirmation
You will receive an on‑screen confirmation and an emailed receipt/invoice for every successful transaction. Please retain the order reference for any support request.
4. Failed or delayed delivery
If a payment is debited but you do not receive your credits/access, do not re‑attempt the purchase. Contact us with your order reference and we will verify the transaction and either deliver the product or arrange a refund of a duplicate/failed charge as per our Refund & Cancellation Policy.
5. Contact
For any delivery‑related query, reach us at krishna@brandmorphai.com.